Refund Policy

Young Handyman Services
Last Updated: 11/28/2025

At Young Handyman Services, we take pride in providing reliable, high-quality home repair and installation services. Because our work involves time, labor, and materials, our refund policy is designed to ensure fairness and transparency while protecting both the client and the business.

1. Service Fees Are Non-Refundable

All payments for completed services are non-refundable.

Once labor has been performed, we cannot issue refunds for:

Time spent on-site
Completed repairs or installations
Diagnostic or inspection work
Any labor performed during the visit

2. Deposits & Booking Fees

If a deposit or booking fee is required for your appointment:

Deposits are non-refundable once the appointment is confirmed.
If you reschedule more than 24 hours in advance, the deposit will be credited toward the new appointment.
If you cancel within 24 hours or fail to provide access to the property, the deposit may be forfeited.

3. Materials & Hardware Purchases

Any materials, hardware, or special-order items purchased for your project are non-refundable, including:

Light bulbs
Toilet seats
Anchors, screws, or mounting hardware
Fixtures, parts, or components
Adhesives, sealants, or consumables

If items are unused and eligible for merchant return, store credit may be issued at our discretion.

4. Workmanship Guarantee (Not a Refund)

We offer a 7-day workmanship guarantee on labor performed.

This guarantee covers correction of issues directly related to the work we performed — not refunds.

The guarantee does not apply to:

Customer-supplied materials
Pre-existing issues
Wear and tear
Issues arising after additional modifications by the customer or third parties

If a workmanship concern arises within 7 days, we will return to evaluate and address it at no additional labor charge.

5. Unsatisfactory Conditions Beyond Our Control

Refunds cannot be issued for situations outside our control, including:

Structural issues
Hidden plumbing or electrical problems
Previous faulty repairs done by others
Customer miscommunication or incomplete job descriptions
Inaccessible work areas or unsafe conditions

6. Service Denial

If we arrive at the property and the job cannot be performed due to unsafe conditions, incorrect information, or inaccessible areas, a trip fee or minimum service fee may apply.
This fee is non-refundable.

7. Chargebacks

Initiating a chargeback for a legitimate service may result in:

Immediate termination of further services
Submission of supporting documentation to the payment processor
Potential pursuit of recovery for completed labor and materials

8. Contact Us

If you have questions or concerns regarding your service or payment, please contact us directly:

Young Handyman Services
Email: younghandymanservicesllc@gmail.com
Phone: (480)266-6631

We are committed to providing clear communication and exceptional service.